top of page

Communication in Times of Rapid Change

Updated: Jan 7


In the world today, authentic communication has moved from just being important to becoming critical. How can you adapt and thrive in an age of challenge and change?



Ai is increasing efficiencies in communication, but it can also harm community and hinder connection. Those who adapt to change while keeping people at the heart of their organization will thrive. The key is letting your people know that, feel that, and experience that.


If people don't feel seen and heard at work, they will stop saying what matters, or worse, they stop listening. By the time leadership feels it, the cost has already been paid—in time, trust, morale, and momentum. By the time leaders see it, CEOs, HR leaders and managers, are already in repair mode, and quite possibly crises mode. Ai will not fix this (although it can be a supplemental resource)


The (not so) Quiet Cost of Poor Communication 💬

Communication breakdowns rarely look dramatic. However, Humans communicate differently in times of change and/or pressure.


This is something we are all living through in todays world: Change and Pressure!



Psychological Safety (Without Lowering the Bar) 🛡️

Creating an authentic, supportive culture is difficult to create, even when things are going well! When times are changing, this can feel overwhelming. Psychological safety take time and energy and moments of calm. If you and your team are constantly navigating turnover, supply-chain, sales, and economic challenges, it's extremely difficult to create space for people to feel like they are a part of something bigger than themselves. However, when teams learn how to communicate under these circumstances, safety becomes ... safe. You can thrive when the seas are stormy!


Why Good Change Management Fails 🔄

Even when leaders communicate what is changing, they are missing the biggest need: How are people are reacting to it? Fear, uncertainty, mistrust, and anxiety over losing income, stability, or a future are very real, even if you say there is nothing to worry about. This is especially true when change is happening to your industry from outside your organization. It could very well be a change you didn't ask for! How can you build a community of trust when so much may be out of your control?


These feelings are like an iceberg. We rarely see the depth of feelings below the surface.


When those reactions stay unspoken, resistance shows up quietly—as hesitation, disengagement, or polite non-compliance. If they don’t feel heard by their leaders, they will stay silent, or worse, complain to their fellow employees – and leaders will never know until it’s too late.


But there is good news!


What Changes When Communication Changes📈

When leaders and teams communicate clearly and with compassion, the shifts are visible:

  • People are more open about concerns

  • Tension is addressed earlier

  • Leaders show up calmer and more credible

  • Decisions move faster

  • Your team is happier and more committed.


This isn’t just about motivation - although that's a part of it. It’s about changing how people show up in the face of change. When emotions are too high (anxiety) or too low (boredom) by using careful, thoughtful, out of the box communication tools, you can still create a culture of trust... A Culture of Us™


This is what I do:

Most organizations hire me because I help prevent a communication crisis.

The rest hire me because the crises is already upon them.

No organization or team is immune from this. It requires constant energy and diligence, but it's and worthwhile investment in both culture and profitability.

 

How I Work 🎤

I don’t teach people what to say, I help them find clarity and calmness in their own thoughts first. I help them see the story inside their heads, so they can tell a different story when it comes out of their mouths. I help your team listen. Really listen.


I inspire. I motivate. I educate. Most importantly I create a long lasting shift in the way people connect with each other. This includes speaking and storytelling, but also woven into this are times for reflection, conversation, internalization, practice, and fun! I create what you need and exceed your expectations because I'll get to know you and your team.


My work focuses on the moments that shape culture and performance:

  • Handling difficult or uncertain conversations - no matter how big or small

  • Maintaining energy levels, and helping you see how empowered you are, backed by science.

  • Navigate periods of uncertainty and change even when change is happening fast.

  • Learn how to ask questions, listen, and lead - no matter the title.


When communication is clear in these moments, there is a measurable, palatable, energetic, cultural shift in your organization.


  • Struggling organizations find a path forward

  • Good organizations become great

  • Great organizations become unstoppable


A Question Worth Asking 🤔


What if you could turn into the wave of these challenges and changes rather than being rocked by them?


I work with you to change how leaders and teams communicate when it counts, so clarity, trust, and momentum follow. If this resonates, let’s start with a conversation.

 

Comments


bottom of page