Companies prioritizing emotional intelligence see 21% higher profitability, 42% reduction in turnover, and 38% increase in productivity. Leaders who excel at soft skills—empathy, communication, and vulnerability—drive 4X higher retention.

Subtitle: Fully remote workers are more engaged than your office workers. But there’s a cost. Key Takeaway: Fully remote workers have 31% engagement vs. 19% for on-site. Yet they are also less happy. Why? Hint: It’s about culture. Fully remote workers are more engaged than your office workers. But that's not the whole story. The other surprise at the end of this article.

Closing the engagement gap can add revenue to your organization.

Most organizations hire me because I help prevent a communication crisis. The rest hire me because the crises is already upon them.

Once someone feels heard, they will feel an obligation, even a desire to hear you back!